2026 Carbon monoxide Campaign Coming Soon…
We are currently working on our 2026 awareness campaign, please check back soon for updates.
WHAT TO DO IF you suspect carbon monoxide
Carbon monoxide cannot be seen, smelt, or tasted.
If you suspect a carbon monoxide leak:
• Open doors and windows immediately
• Turn off gas appliances if safe to do so
• Remove yourself and everyone else (including pets) from the property
• Seek fresh air and medical attention if symptoms are present
If you suspect a carbon monoxide leak, contact the relevant emergency support services below for immediate advice and assistance.
National GAS Emergency Helpline - 0800 111 999
If you suspect a carbon monoxide leak in your home, this is the first number you should call.
Available 24 hours a day, 7 days a week, this emergency line is there to provide immediate support and advice when you need it most.
Health and Safety Executive
The Health and Safety Executive (HSE) is the national regulator for workplace health and safety, helping to keep people safe at work, at home, and in their environment.
HSE also runs a free Gas Safety Advice Line, offering guidance and information on gas safety concerns.
The helpline is open:
• Monday to Thursday: 9:00am – 5:30pm
• Friday: 9:00am – 5:00pm
• Closed on bank holidays
WHAT TO DO IF your CO ALARM SOUNDS
Don't ignore it and don't investigate the source yourself.
01
Get everyone out of the property immediately
02
Leave doors and windows open as you exit
04
Seek medical attention for anyone showing symptoms
03
Call the National Gas Emergency Service: 0800 111 999
05
Do not re-enter until the property has been checked and cleared by a qualified engineer
Help us to spread the word. If you have any input into this campaign, or would like more information on how to share our message with others, please get in touch.